Partner Program Frequently Asked Questions

 

Is there any cost to me to participate? No.

How much do I have to know about the plan?   While we encourage our partners to look over the plan information you don't have to know any plan specifics to participate. In fact, we ask that partners refer ALL questions regarding the plan's features and coverages to us.

How can I maximize sales of the plan?

  • Make sure that all of your guests/clients are aware of your cancellation terms.

  • Be sure they know that the coverage is available by linking from your site to the plan information.

  • Include the link in any email or fax communications you have with your clients

What are covered reasons for trip cancellation or trip interruption?   (see plan certificate for complete details):

  • Emergency illness, injury, or death to you, a family member or traveling companion.

  • Bankruptcy or financial default

  • A terrorist incident

  • Jury duty

  • Home is rendered uninhabitable by fire, wind storm, flood or vandalism

  • Medical quarantine

  • Auto accident on way to trip departure

  • Job termination

If the client has a claim what do I have to do?   Usually, nothing. But in the case of a trip cancellation or interruption claim the client will be asked for a copy of your invoice / terms and conditions. If the client has misplaced this you may be asked by him or her for a replacement copy.

How much do I earn?   Your fee is 10% of the total premium charged on the policy. This includes ALL trip arrangements the client insures whether or not you make those arrangements -- air tickets, additional hotels, etc.

How are payments made?   Payments are made monthly by check in US$.

How do I link to the plan information?    After you submit the registration form we will email to you all of the linking information that will include your unique tracking code. All purchases made through that link will be credited to you.

What if I have other questions?   We're happy to answer any questions you might have. Email us or call our office at 805-569-1887 / 800-694-5921